Privacy Policy
Nexus Web Solutions Ltd ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you engage with our services, including custom web development, e-commerce platform solutions, web application development, UI/UX design, website maintenance and support, and digital strategy consulting.
1. Information We Collect
We collect various types of information in connection with the services we provide:
- Information You Provide to Us: This includes personal data you voluntarily provide when you contact us, request a quote, engage our services, or communicate with us. This may include your name, company name, email address, phone number, physical address, and any project-specific details you share.
- Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This is primarily for analytics and to improve our site's functionality.
- Information from Third Parties: In some cases, we may receive information about you from third-party services, such as analytics providers or business partners, in accordance with their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: This includes fulfilling your requests for services, communicating with you about your projects, delivering project deliverables, and providing support.
- To Improve Our Services: We analyze usage trends and feedback to enhance our services, develop new features, and optimize our operational processes.
- To Communicate With You: We may send you service announcements, administrative messages, and information about our offerings that may be of interest to you.
- For Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as hosting, analytics, payment processing, or customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
5. Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To make a request, please contact us using the contact details provided below. We will respond to your request within one month.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page, and the changes will be effective upon posting.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Nexus Web Solutions Ltd
- 125, Fenchurch Street, Floor 7,
- London, Greater London, EC3M 5AY
- United Kingdom